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Health Care Design Conference - 2013 Boston


About Me

Jacob Reider MD is a family physician from Slingerlands, New York, where he continues to practice on an occasional basis in a two-physician office, in addition to his primary professional role as Chief Medical Officer for the Office of the National Coordinator for Health Information Technology in the United States Department of Health and Human Services.

He has 20 years of experience in Healthcare Information Technology with a special interest in user experience and information portability.

He formerly served as Medical Director of Hospital Informatics at Albany Medical Center, and as Associate Dean for Biomedical Informatics at Albany Medical College where he continues to teach on an adjunct basis. He co-founded two successful health IT startup companies, served as the CMIO of one of the nation's largest EHR vendors, and was on the Executive Committee of the HIMSS EHR Association, and the Board of Trustees of the Society of Teachers of Family Medicine, and has held leadership roles in the American Medical Informatics Association and the New York State Academy of Family Physicians. His clinical interests include shared decision-making and evidence-based management of common outpatient conditions.

Dr Reider's work at ONC reflects his Attention Deficit Trait (a common attribute of family physicians and HIT geeks) and spans all of ONC's clinical endeavors. He leads a team whose responsibilities include health IT Safety and usability, quality improvement & measurement, and clinical decision support. He is a life-long Red Sox fan, the helicopter father of two adult children, the husband of a brilliant law professor and he is forever seeking be the person his dog thinks he is.

Q&A with Jacob

HxD asked speakers to tell us what inspires and drives them in healthcare and design. Check out our Q&A with Jacob Reider!

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  • Q1: What is your burning mission in health?

    To fix health care through thoughtful innovation

  • Q2: What is something you want everyone to see?

    How the government innovates to improve the health of a nation.

  • Q3: Why it inspires you?

    People who do the right thing - for the right reasons.

  • Q4: What is your patient story?

    Design and patient care are the same: We do our work best - when we listen well, focus on needs (not wants) and make decisions together. As a medical student - I learned from wonderful mentors how to do this well - and witnessed the tragedies when harried self-important clinicians who 'knew better' disregarded the views of the patients or others. As we collaborate to improve the design of these systems - we need to be motivated by the lives we'll all save - through better safety, better workflow, and better experience.

  • Q5: Why HxD?

    Because creative thinkers help us solve problems in new ways.

  • Q6: Why come to your session?

    We'll learn together how we can collaborate to make the world a healthier place.

Jacob at the Conference

KEYNOTE | Monday, March 25

Evolving Health IT User Experience: The View from DC

While federal government's meaningful use incentive program accelerated the adoption of technology in hospitals and medical offices across the United States, users of these systems express concern about their usability and safety. This session will provide a glimpse of the Federal efforts to help health IT designers & developers bridge the gap between where they are and where their users wish them to be.

"Last year's HxD conference was so amazingly inspiring, and has definitely caused me to strive harder and become more passionate about improving our healthcare system." - 2012 HxD Attendee

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Watch the 2012 HXD Conference Recap