Ryan Armbruster is a passionate advocate for needs-based innovation that employs human-centered design methods. In his role as creator and director of Mayo Clinic's SPARC Design Lab, a ground-breaking center for innovation in healthcare services, to his current position as VP, Innovation Competency at UnitedHealth Group, Ryan is showing that meaningful innovation can be enabled by a deep understanding of unmet and unarticulated human needs. Currently, Ryan is focused on building new competencies that enhance UnitedHealth Group’s ability to innovate and deliver value to its members and customers.
Ryan’s pioneering experiences in service design and innovation have provided him with deep insights on how to build new organizational competencies that deliver value, and he is a talented advisor, speaker and educator on this topic. This includes working with national organizations, speaking at prominent national forums, authoring articles and developing and teaching graduate-level courses and executive sessions.